The home of redback boots uk

Returns

If you have ordered the wrong colour or size, we are happy to exchange it for the one you would like, provided you follow these simple instruction:

1) Please ensure the items are in perfect, mint condition and are returned to us in the original packaging. 

2) We ask that you use a signed for 1st or 2nd class service. Please return to:

Redback Boots UK
Tradewinds Outdoor Ltd
8 Jubilee Way
Faversham
Kent
ME13 8GB
United Kingdom

Telephone : 01795 53 43 43

3) Please include a note stating why you are returning the item and what you would like us to do  e.g. refund/exchange/replace e.t.c.

4)  As soon as we receive the item back, we will send you a replacement out the following day (provided we have stock). If we do not have the item in stock, we will contact you to discuss your options. 

Reduced service due to the pandemic!

You may experience a short delay as we are working at reduced capacity. Thank you for your patience.