Contact/Returns

Redback Boots UK is a trading name of Tradewinds Outdoors Ltd.

If you have ordered the wrong colour, style or size or are simply unhappy with the item, we are happy to exchange it for the one you would like or to give you a full refund, provided you follow these simple instructions:

1) Please ensure the item(s) is in perfect, mint condition and returned to us in the original, undamaged packaging. The item should be completely unused. 

2) We ask that you use a signed-for 1st or 2nd class delivery service such as "Royal Mail Signed For 2nd Class." Please send to the address below (also written on the paperwork we sent you originally). 

3) Please include a note stating why you are returning the item and what you would like us to do e.g. refund/exchange/replace etc.

4)  As soon as we receive the item back, we will send a replacement out as soon as possible (provided we have stock). If we do not have the item in stock, we will contact you to discuss your options. If we do not hear back from you, we will dispatch your item as soon as possible (i.e. as soon as we have them in stock).

All returns are at our discretion! 

Redback Boots UK
Unit 8, Jubilee Way
Faversham, Kent
ME13 8GD
United Kingdom

Tel: (+44) 01795 53 43 43

redbackboots.co.uk is a trading name of Tradewinds Outdoor Ltd | Registered in England. 

Alternatively, you may get in touch via email at

stomp@redbackboots.co.uk

Size Guide

EURO

REDBACK/UK

35

2

36

3

37

4

38

4.5

39

5

39-40

5.5

40

6

40-41

6.5

41

7

41-42

7.5

42

8

42-43

8.5

43

9

43-44

9.5

44

10

44-45

10.5

45

11

45-46

11.5

46

12

47

13

48

14

49

15