Redback Boot Warranty

Redback Boots Limited Warranty

Redback boots are entirely made in Australia and are manufactured to the highest standards, using the latest manufacturing technologies and techniques.

Redback Boots are supplied with a six month limited warranty against defects in materials and/or manufacturing failure. Should a fault be found, the option of a refund will be offered alongside the option of a replacement or other suitable, agreed solution.

We reserve the right to examine any defective stock before making a decision. All product tags and labels must be left in situ unless otherwise instructed. 

Please read our returns policy here.

Make a claim via our online warranty form here.

Please note that special orders have a "no return" policy.

"New and unused" means that there are no marks on the item(s) or any wear on the tags or packaging. We do not sell used items and will not accept any items exhibiting any signs of wear or use. In such cases, the item(s) will be returned to the purchaser. 

Redback Boots UK is not responsible for any item(s) that is/are not returned according to our instructions above. Please call us if anything is unclear or if you have any problems or questions not addressed here. 

You can call us on (+44) 01795 53 43 43

In the rare event that we have supplied you with a faulty or incorrect item, please get in touch with us to let us know. We will be able to issue you with a free returns label. For returns of a whimsical nature, the buyer will be responsible for the costs of return. 

We do our upmost to ensure high quality customer service.