Shipping policy

We offer same day dispatch on all orders placed before 1pm on working days.

Delivery time estimates:

UK orders: 1-2 working days. Delivery is free for all mainland UK orders excluding Highlands and Islands. In the event you are ordering to a "Highland or Island" location, we may contact you to collect any necessary additional postage costs to ensure your order reaches you. 

European orders: up to 5 working days.

Rest of the world: 5 to 14 working days.

You as the purchaser are responsible for any additional incurred expenses such as import duties, local taxes or any other hidden costs associated with delivery. 

We are happy to report that 99.9% of our orders are delivered within the time frames specified above. We aim for 100% customer satisfaction. Please do get in touch if you have any questions and we will be glad to help. Thanks. Team Redback.